Emergency Water Damage Restoration: What to Do in the First 24 Hours
Act fast! Learn the crucial steps for emergency water damage restoration within the first 24 hours to prevent further damage and mould growth.

Water damage can strike your home or business when you least expect it. Whether it's from a burst pipe, severe weather, or an appliance malfunction, acting quickly is crucial to minimizing damage and preventing long-term issues. The first 24 hours are critical in emergency water damage restoration. Taking immediate steps can help you save property, reduce health risks, and avoid costly repairs.
This guide will walk you through the essential steps to take within the first day of water damage. We will also highlight how professional services like Flood Express can help you restore your property efficiently and effectively.
Step 1: Ensure Safety First
Before addressing the water damage, prioritize safety for yourself and others in the building. Here’s what you need to do:
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Turn off the power – Water and electricity are a dangerous combination. If it is safe, shut off the power to the affected areas to prevent electrical hazards.
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Wear protective gear – Gloves, boots, and masks can help you avoid direct contact with contaminated water.
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Identify the water source – If possible, stop the water flow by shutting off the main water valve.
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Evacuate if necessary – If the water damage is severe, especially in the case of flooding, leave the premises until it is safe to return.
Step 2: Document the Damage
Before you start the cleanup, document the damage for insurance claims. Follow these steps:
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Take clear photos and videos of the affected areas.
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Make a list of damaged belongings.
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Keep records of all conversations with your insurance company.
This documentation will help with your insurance claim and ensure you receive proper compensation for the damages.
Step 3: Remove Excess Water
The longer water sits, the more damage it causes. Take immediate action to remove standing water:
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Use a wet/dry vacuum – If safe, use a wet vacuum to extract water from carpets and floors.
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Mop up excess water – Use towels and mops to soak up remaining moisture.
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Move furniture and belongings – Elevate or remove furniture, rugs, and valuables from the affected areas to prevent further damage.
Step 4: Dry and Dehumidify the Area
After removing standing water, focus on drying out the area to prevent mold growth:
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Open windows and doors to improve ventilation.
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Use fans to speed up the drying process.
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Dehumidifiers can help reduce moisture levels and prevent further damage.
Step 5: Disinfect and Clean
Water damage can lead to bacterial growth and contamination. Clean and disinfect all affected areas:
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Use a disinfectant to clean walls, floors, and furniture.
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Dispose of damaged materials like insulation and drywall if necessary.
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Wash and sanitize any salvageable fabrics, clothing, and bedding.
Step 6: Check for Mold Growth
Mold can start developing within 24 to 48 hours of water exposure. Be on the lookout for any signs of mold, such as musty odors or discoloration on walls and ceilings. If you suspect mold growth, contact professionals like Flood Express for proper mold remediation.
Step 7: Contact a Professional Water Damage Restoration Service
While you can handle minor water damage yourself, severe cases require expert help. A professional emergency water damage restoration service like Flood Express provides:
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Advanced water extraction techniques
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Industrial-strength drying and dehumidifying equipment
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Mold prevention and remediation
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Structural repairs and reconstruction
Flood Express has the expertise and equipment to restore your property efficiently, reducing long-term damage and ensuring a safe living environment.
Step 8: File an Insurance Claim
If your home insurance policy covers water damage, file a claim as soon as possible:
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Contact your insurance provider to report the incident.
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Provide the documentation you collected earlier.
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Work with a claims adjuster to assess the damage and determine coverage.
Flood Express can also assist in coordinating with your insurance company, ensuring a smoother claims process.
FAQs
1. How quickly should I start drying out my home after water damage?
You should begin drying your home immediately after discovering water damage. The first 24 hours are crucial in preventing mold growth and structural damage.
2. Can I handle water damage restoration myself, or do I need professionals?
For minor water spills, you can manage the cleanup yourself. However, for significant water damage, hiring professionals like Flood Express ensures a thorough and safe restoration process.
3. How can I prevent future water damage in my home?
To reduce the risk of future water damage:
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Regularly inspect and maintain plumbing and appliances.
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Install a sump pump if you live in a flood-prone area.
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Keep gutters and downspouts clean to prevent water buildup.
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Seal cracks in your foundation and walls.
Final Thoughts
Dealing with water damage can be overwhelming, but taking the right steps in the first 24 hours can minimize destruction and restoration costs. Acting quickly, documenting the damage, and reaching out to professionals like Flood Express can make the restoration process smoother and more effective.
If you’re facing an emergency water damage situation, don’t wait—contact Flood Express immediately to restore your home or business to its pre-damage condition.
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